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Crocodile Bay Resort, Privacy Policy

PRIVACY POLICY
Your privacy is very important to Crocodile Bay Resort ("we" or "us"). This privacy policy ("policy") describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information.

Simply put:
• we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
• we will not disclose your Personal Information to third parties unless you have authorized us to do so;
• we will take reasonable steps to protect the security of the Personal Information we collect from you.
The remainder of this policy describes our information handling practices in detail.

When You Are Just Visiting Us...
You can always visit our site without revealing who you are or providing any Personal Information. We do collect usage information ("session data"), but it is anonymous and is not linked to you as an individual. We use session data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site's database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.

When You Decide To fill out our request form ...
a) Reservation Request or Brochure & DVD Request
If you decide to fill out our request form, we will collect Personal Information about you that you voluntarily share with us. We collect Personal Information that is necessary for us to provide you with the services offered at Crocodile Bay Resort and to send you monthly fishing reports, ecological reports and occasional special offers (individuals must specifically request this info to receive it). As mentioned, this Personal Information includes things like your name, e-mail and mailing address and telephone number.

b) Sharing of Personal Information
Other than as explained in this policy, we will not disclose any Personal Information we collect from you to others without your permission, except in certain limited circumstances: (a) to protect the security of our site and our rights; (b) to protect ourselves against liability; (c) in response to legal process, (d) if we believe in good faith that the law requires it; or (e) in connection with a sale of our business or company. Please note that if we receive a formal request to disclose your Personal Information in connection with a legal action, we will attempt to tell you about it at least ten (10) days before we respond to that request, if permitted by law.

 

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Contact Us

Crocodile Bay Resort USA Office
1250 North McDowell, Petaluma, CA 94954
USA 1.800.733.1115 - local (707) 559 - 7990 fax (707) 559 - 7997
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